Privacy Policy.
Clear information about how NexFleet collects, uses and protects personal information across our website and connected fleet platform.
Privacy Policy
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Overview
NexFleet respects your privacy. This policy explains the personal information we may collect when you visit our website, request a demonstration or use the NexFleet platform, as well as the choices and rights available to you.
The organisation identified in your service agreement is responsible for the processing described in this policy, except where NexFleet processes information on a customer's behalf.
Information we collect
Depending on how you interact with NexFleet, we may collect:
- Account and contact details — such as your name, work email, role and organisation.
- Fleet and usage data — including bookings, trips, vehicle events and platform activity.
- Technical information — such as device, browser, log, diagnostic and security data.
- Communications — including demo requests, support enquiries and your preferences.
How we use information
We use personal information to provide and secure NexFleet, administer bookings and fleet workflows, respond to enquiries, maintain service performance, comply with law and improve our products. Where required, we ask for consent before using information for marketing.
3. Legal bases
Processing may rely on a contract, legal obligation, legitimate interests or consent, depending on the activity and your location.
Data retention
We retain information only for as long as needed for the purposes described in this policy, including service delivery, legal obligations, dispute resolution and security. We apply administrative, technical and organisational safeguards appropriate to the information.
Security safeguards
We employ industry-standard encryption, strict access controls and continuous security monitoring to protect your information against unauthorized access, disclosure or loss.
Your privacy rights
Depending on your location, you may have rights to access, correct, delete or restrict the use of your information, object to processing or receive a portable copy. You may also withdraw consent where processing is based on consent.
International transfers
When personal information is transferred internationally, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are in place to safeguard your data.